These Terms of Service govern your use of the services provided by Odris Systems Ltd, a company registered in England and Wales. When we say "Odris," "we," "us," or "our," we mean Odris Systems Ltd.
By engaging our services or signing an order, you ("the Client") agree to these terms. If you do not agree, do not use our services.
Questions about these terms can be directed to info@odrissystems.com.
Odris provides four categories of service:
The specific scope of services for each engagement is defined at the time of onboarding or in a separate written agreement.
Speed to Lead operates on a BYOA model. This means the Client is responsible for maintaining their own accounts with the following third-party providers, which Odris configures and manages on the Client's behalf:
The Client is responsible for the costs charged by these providers directly, and for ensuring their accounts remain active and in good standing. Odris is not liable for service disruption caused by the Client's third-party accounts.
The Client grants Odris permission to access and configure these accounts solely for the purpose of delivering the agreed service.
Fees for Speed to Lead start at £149 per month. Final pricing depends on the number of channels enabled, monthly lead volume, and any additional configuration. The agreed fee is confirmed in writing before onboarding begins.
Fees for AI Consultancy, Web Design, and Document Processing are agreed on a per-engagement basis.
Invoices are issued monthly in advance. Payment is due within 14 days of the invoice date. Late payment may result in suspension of services until the balance is cleared.
All prices are exclusive of VAT where applicable.
Services operate on a rolling monthly basis. Either party may cancel with 30 days written notice. Notice must be provided by email to info@odrissystems.com.
Upon cancellation, Odris will continue to provide services for the remainder of the paid period. No refunds are issued for partial months.
Odris reserves the right to terminate services immediately if the Client breaches these terms, fails to pay, or uses the services for unlawful purposes.
The Client agrees to:
Any custom workflows, automation configurations, and systems built by Odris for the Client during the engagement remain the property of Odris Systems Ltd. The Client is granted a non-exclusive licence to use these systems for the duration of the engagement.
For Web Design engagements, once final payment is received, the Client owns the delivered website code and all associated assets. Odris retains the right to reference the work as part of its portfolio.
Odris retains all rights to its proprietary systems, methods, and tooling.
Odris will use reasonable skill and care in delivering its services. However, we cannot guarantee specific business outcomes (such as a defined number of leads, bookings, or revenue).
To the fullest extent permitted by law, Odris's total liability to the Client for any claim arising from these terms or the services shall not exceed the fees paid by the Client in the three months preceding the claim.
Odris is not liable for any indirect, consequential, or special loss, including loss of revenue, loss of profit, or loss of data, however caused.
Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
Both parties agree to keep confidential any non-public information shared during the engagement, including business strategies, client data, pricing, and technical configurations. This obligation survives termination of the service.
Odris will not share Client data with third parties except as required to deliver the agreed service (e.g. routing messages via Twilio) or as required by law.
Odris may update these terms from time to time. We will notify active clients by email at least 14 days before any material change takes effect. Continued use of the service after that date constitutes acceptance of the updated terms.
The current version of these terms is always available at odrissystems.com/terms.
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or the services provided shall be subject to the exclusive jurisdiction of the courts of England and Wales.